Frequently Asked Questions

  • We offer a range of services for any residential or commercial electrical needs—Panel Upgrades & Replacements, Outlet & Switch Installation, EV Charger Installation, Lighting Installation & Upgrades, New Construction or Remodeling Wiring, Generator & Backup Power, Commercial Electrical, Troubleshooting & Repairs, and more.

  • Yes. For work that requires permits under Austin Energy and City of Austin code — including panel replacements, new circuits, and EV charger installations — we handle the entire permitting process. This protects your home and ensures all work meets current code standards.

  • Yes. We hold a Texas Electrical Contractor License (TECL #36429) and are regulated by the Texas Department of Licensing and Regulation (TDLR). We carry full general liability insurance. Verify our license at www.tdlr.texas.gov.

  • Absolutely. We serve businesses and property managers throughout Austin for tenant build-outs, office wiring, lighting retrofits, and service upgrades. Contact us to discuss your commercial project.

  • The fastest way is to call or text (512) 796-7837. Email us at services@waterlooelectricalservices.com. Or you can submit a request through our online form on our Contact page. We typically respond within a few hours on business days and can often schedule quickly.